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Consumption in times of crisis: retailers signal the end of gratuity

Lisa Henry

Dec 25, 20233 min read

Consumption in times of crisis: retailers signal the end of gratuity

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Data, Tech and Personalisation: the DNA of a Successful Customer Experience

Lisa Henry

Jun 5, 20233 min read

Data, Tech and Personalisation: the DNA of a Successful Customer Experience

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Customer relations: AI is more than just a chatbot

NETMEDIA International

Mar 18, 20223 min read

Customer relations: AI is more than just a chatbot

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